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How to avoid duplicate approvals

srinath1391
Tera Contributor

Hello Team,

 

Scenario: There are parallel approvals one is user approval another is group approval,

In user approval user as static called  "A" person

and same "A" person present in X group, group is dynamic based on the selection on the form 

 

Sometimes approvals are triggering double to the A person through user approval and group approval.

 

How avoid these duplication please suggest.

 

Thanks in Advance.

 

Regards,

Srinath.

6 REPLIES 6

Robbie
Kilo Patron
Kilo Patron

Hi @srinath1391,

 

Did you see my response below?

Check the well-used, tried, and tested link from SNGuru to prevent multiple approvals.

It has a clear explanation of what to do and how to write a business rule to prevent multiple approvals.

 

Prevent Multiple Approvals

 

To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Helpful.

 

Thanks, Robbie

do you have it written down somewhere? For me the page is empty 😞