How to call email script from business rule event

[lucky24]

Hi,

I have to send a notification to one specific group when the seating type changes of the user from SC tasks.And I want to capture task details in notification but I have configured notification in the sys_user table and I am triggering this from the business rule event.

But I want to capture task details for that I am trying to call the email script but I am getting fail.

Business rule

Business rule--

gs.log("Test1 " + " Outside");
     var group = gs.getProperty("it_group");
	var seating = new GlideRecord("sc_task");
	seating.addQuery("requested_for",current.sys_id);
	seating.query();
	if(seating.next()){

		gs.eventQueue("it_notification",seating,group,seating.sys_id);
		gs.log("Test2 " + " Inside");
		gs.log("Test3 " + group);
	}

Email script

Email script-

gs.log("Test emails " + event.parm2);

    var task = new GlideRecord("sc_task");
    task.addQuery("sys_id", event.parm2);
	task.query();
	while(task.next()){
		gs.log("Test emails inside " + event.parm2);
	}

 Please help me and guide me here

[dgarad]

Hi @lucky24 

 try the below code in the email script.

var task = new GlideRecord("sc_task");
    task.addQuery("sys_id", current.sys_id);
	task.query();
	while(task.next()){
		gs.log("Test emails inside " + event.parm2);
	}

[Mark Manders]

Why are you triggering it on the user table? Why not on the sc_task table? Looking at your query: that's the seating.