Query regarding Compose Email

Appu2
Tera Contributor

Is there a way to add Reply to field in the Compose Email page below?

Appu2_0-1716875719293.png

 

1 ACCEPTED SOLUTION

Mark Manders
Mega Patron

You can go to the sys_email_client_configuration table, select the correct table and tick the box 'Display Reply-To' on the 'display config' tab.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

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4 REPLIES 4

Mark Manders
Mega Patron

You can go to the sys_email_client_configuration table, select the correct table and tick the box 'Display Reply-To' on the 'display config' tab.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Thanks for help.
It solved by requirement

PA001
Mega Sage

Hello Appu,

 

Can you navigate to email client configuration from application navigator and search for default email client configuration(Check your email client as per your system configuration) and we have "Display Reply To field " under display configuration to display this field.

PA001_0-1716877387028.png

PA001_1-1716877442902.png

 

Mark the comment as a correct answer if this answers your question.

Thanks,

Jitendra Diwak1
Kilo Sage

Hi @Appu2,

 

Please see the OOB URL

https://devxxxxx.service-now.com/sys_email_client_configuration.do?sys_id=71357392575023007f004758ef...

Open above link and update as given screenshot below:

 

JitendraDiwak1_0-1716878808115.png

 

 

Please accept my solution if it works for you and thumps up

 

Thanks

Jitendra

Please accept my solution if it works for and thumps up.