how to Call UI action in client script

[Shruthi2]

Hi,

I have to hide a Ui action on the change form on change of the configuration item. How do I refer to the UI action in the on change client script of the configuration item field.Please help me out

Thanks,

Shruthi.

[Ankur Bawiskar · Accepted solution]

Hi Shruthi,

Did you set this field to false?

Isolate Script -  false

• This field is not on form but from list you can make it false
• by default it is true
• If that is true DOM won't work

Regards
Ankur

[Shruthi2]

Hi,

I have tried this still it throws an error saying onChange script error: TypeError: document.getElementByID is not a function 

Isolate script set to false

Client Script:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}

//Type appropriate comment here, and begin script below

var data = g_form.getValue('cmdb_ci');
var agg = new GlideRecord('cmdb_ci');
agg.addQuery('sys_id', data);
// agg.addAggregate('COUNT', 'sys_class_name');
agg.orderBy('sys_class_name');
agg.query();
while (agg.next()) {
var name = agg.getValue('sys_class_name');
//alert(name);
}
//alert(data);
var link = document.getElementById('8b6441e5db629410a2c89cd5ca9619b2');
return false;

}

[Shruthi2]

I am unable to disable it

[Harsh Vardhan]

where are you testing it ? native UI ? 

[Harsh Vardhan]

writing glide record in client script is not good approach. also i would suggest to avoid DOM as much as possible.