How to capture notification in work notes

shweta14
Tera Contributor

‎10-10-2022 01:24 AM

How to capture notification in work notes.

I have requirement When notification send it should capture to work notes.

Could you please help me to achieve this

 

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Saurav11
Kilo Patron
Kilo Patron

‎10-10-2022 01:30 AM

Hello,

 

On the activity section to the right you will have a filter, you need to click on the filter and see if the option is there and checked

 

Saurav11_0-1665390452623.png

Then see if the sent/received emails is ticked

 

Saurav11_1-1665390547491.png

If it not ticked tick it, if you don't see that option just configure available fields and bring that option

 

Saurav11_2-1665390609716.png

 

Please mark my answer as correct based on Impact.

 

 

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shweta14
Tera Contributor
In response to Saurav11

‎10-10-2022 01:32 AM

it is already checked

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shweta14
Tera Contributor
In response to Saurav11

‎10-10-2022 01:47 AM

Work notes similar journal input field i created recently in that need to capture email

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Saurav11
Kilo Patron
Kilo Patron
In response to shweta14

‎10-10-2022 02:05 AM

Is it a custom field? can you share some screenshot so that it would be easier to assist you.

 

Thanks.

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