ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

What does the 'sysparm_ck' denotes URL

Hi All,Can anyone please help me to understand what does 'sysparm_ck' denotes/represent in the URL? I have the following URL that I am getting:/u_alerts.do?sys_id=-1&sysparm_ck=93c956100f0013005ff1cd8ce1050efa93c4b8392499c2c6ee445893461ef82d4c6a7d4d&...

How to improve the performance of home page

Hi All,In some user's home page few 5-6 dashboard/reports have been set and whenever they are login in to Service now they are facing performance issue.Could you please suggest how to improve the performance ?

Resolved! Assessment Survey :Instance could not be created

HI,I have an assessment and when I attempt to assign the assessment to an any user,I receive the following response from ServiceNow: Instance could not be created. Any ideas on how I can assign the assessment or avoid this error message? I tracked th...

ash36 by Kilo Contributor
  • 8541 Views
  • 7 replies
  • 8 helpfuls

Best way to map database cluster CIs in the CMDB?

We are designing the CI taxonomy of databases in preparation for loading them into the ServiceNow CMDB, and we've run into some problems figuring out the best way to implement database clusters.   We have multiple types of databases and not all of th...

gmm1 by Kilo Explorer
  • 3825 Views
  • 7 replies
  • 0 helpfuls

Redirect after session timeout

Hi,   I'm using Service Now login and ADFS.   I would like to know where the URL can be configured once the Session is timeout?   Currently, it is taking to a default login page of the ADFS (both cases).     I would like to redirect to a different ...

tiagomacul by Giga Sage
  • 3039 Views
  • 2 replies
  • 1 helpfuls

Is there a way to truncate a field length on list view

Is there a way to force this field to truncate to a specified amount? I would like the field to Truncate on lists to 100 characters, but be able to contain 160 characters if you view the record within the form.I understand you can do it globally with...

find_real_file.png

Resolved! CAB Members

Hi Team,How can i listing the CAB member and change and/or delete and/or ADD a CAB Member.Regards.

raedmezzi by Tera Contributor
  • 2058 Views
  • 4 replies
  • 0 helpfuls

Steps to add cancelled condition to Approval User activity

Need help with adding a cancelled condition to an Approval User activity. I have the completed the following 3 steps but the workflow is not progressing to the Set Values activity even when the Approval User activity has a result of 'cancelled'.1. Cr...

find_real_file.png find_real_file.png

Resolved! Incidents View Form

Hello, We have an issue with the incidents view   - default view. From where we can define a concrete view for all of the system users?

Incident view.PNG