How to capture the complete cataolg item which involves (variable,catalog Clientscript,....

kamali
Tera Contributor

How to capture the complete cataolg item which involves (variable,catalog Clientscript, UI Policy, UI action, catolg) in tokyo version, 

there i no add to update set link enabled, Please suggest.

Thank you,

3 REPLIES 3

Amit Gujarathi
Giga Sage
Giga Sage

HI @kamali ,
I trust you are doing great.

  1. Navigate to the Service Catalog module in ServiceNow Tokyo.
  2. Open the desired catalog item that you want to capture.
  3. To capture the catalog item along with its variables, catalog client scripts, UI policies, UI actions, and catalog, you can use the XML export functionality. XML export captures the complete configuration of the catalog item.

Here's how you can export the catalog item as XML:

  1. Right-click on the header of the catalog item form.
  2. Select "Export > XML" from the context menu.
  3. Save the exported XML file to a desired location on your local machine.

By exporting the catalog item as XML, you can capture all its related components. This includes variables, catalog client scripts, UI policies, UI actions, and the catalog itself.


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Regards,


Amit Gujrathi



Will it work if i do import the same  exported xml file to the other instance, i mean can i expect the same result as update set

I have tried this but no luck it won't capture any variables, variable Sets, UI actions, UI policies in this way.