How to change form view in domain

Samuel Moya cam
Kilo Sage

Hi I want to Change the view of the form of the global domain to another one.
We have a domain that only allows to have the “Case” view and it does not allow to change the view in the form.

SamuelMoyacam_0-1740481029177.png

SamuelMoyacam_1-1740481059182.png

 

Any idea about this?

1 ACCEPTED SOLUTION

Samuel Moya cam
Kilo Sage

Hi,

The problem at the end was that there were several views for the same table, so deactivating these all works.

Thank you and best regards

View solution in original post

7 REPLIES 7

I am using the Admin user 

Hi @Samuel Moya cam 

Logically, the admin should be able to change the view. Could you please check if there’s any domain visibility issue, or try assigning the view_change role explicitly and give it a try?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Samuel Moya cam
Kilo Sage

Hi,

The problem at the end was that there were several views for the same table, so deactivating these all works.

Thank you and best regards