How to change Workspace UI Action drop/down choices

Janaki Raman
Tera Contributor

‎10-07-2024 06:14 AM

Hi Everyone,

 

I have a requirement where I want to change Drop/Down Choices in the SOW Incident Form

1, I want to change "Create Change Request" to "Create Request" and if the user clicks on "Create Request" it should take them to the request form 
2, Same as that I want to change "Create Child Incident" to "Critical Incident" and if the user clicks on "Critical Incident"  it should take them to the Incident form 

JanakiRaman_0-1728306427761.png


Thanks!

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Janaki Raman
Tera Contributor
In response to Dr Atul G- LNG

‎10-07-2024 07:16 AM

Hi @Dr Atul G- LNG ,

 

Could you please let me know where exactly I want to make changes If you could  provide Screenshots it would be great 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Janaki Raman

‎10-07-2024 07:47 AM

Hi @Janaki Raman 

 

https://www.servicenow.com/community/developer-blog/declarative-actions-in-servicenow-the-complete-g...

 

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