Change Approval gets requested, then immediately goes to 'No Longer Required'

[Ron Legters]

For this customer, there is occasionally an approval at the Assess stage. When this happens, it gets approved, then generates the Approval at the 'Authorize' stage, but then that approval immediately switches to 'No longer required'. If I run a CR that doesn't need the Assess stage approval, the Authorize approval works just fine. 

Any idea what's going on? I've copied the 'Change - Normal - Authorize' flow, and only removed the check for Manager approval.

[Abhay Kumar1]

@Ron Legters I had found similar behaviour in flow where there were multiple approvals flow steps. Some time flow was automatically changing approval no loner required and this was casing to move flow to next step.

what I found interesting is there is a field approval , it gets changed from requested to approved when first approval is generated and approver is approved.

But for next approval step, got input approval state is approved instead requested ( this was happening just for few cases).

So adding wait for 2 sec and update that field to requested helped me fixed that issue.

Hope this will help you.

[jna2756]

Hi Ron,

Did you ever determine what the issue was? We are seeing something similar.

Thanks

Joshua Anderson