How to close a Sidebar Discussion

schuettep
Tera Contributor

Hey, i searched a lot but cant find a answer for my question.

 

How and when is a discussion closed? When the record is closed? when all participants left the discusiion?

When we tried it on our PDis we never could close a discussion while doing one of the mentioned things.

 

So when does this state switches to "completed"?

schuettep_0-1733489115851.png

 

6 REPLIES 6

Agreed, there should be an option to close/end the discussion and not just leave. Example, if I use the feature to share details for degradation, I want to be able to close the discussion once the deg is resolved.

schuettep
Tera Contributor

any other thoughts how to close a discussion?