How to configure quick email

[ANWAR BASHA]

Hello team,

Please help me how we configured the quick email functionality in form

[Cris P · Accepted solution]

Hi there,

OOTB there should be an email option on Incident, in the Context menu of the form, click the 3 dots, there should be 'email' option there:

If you want the option on a different table, you can do the following:

1. Create a UI Action on that table:

1.1. Client = true

1.2. Onclick: openEmailClient()

1.3. Script:

function openEmailClient(){
	emailClientOpenPop('PASS_YOUR_TABLE_NAME_HERE');
}

This UI action should open up the NOW email client

[Sagar Pagar]

Hi,

You can use the Email option to send a quick email.

Or take a look at old thread -  Email client template calling through UI action

Thanks,
Sagar Pagar