- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-05-2022 08:44 AM
Hello team,
Please help me how we configured the quick email functionality in form
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-05-2022 08:51 AM
Hi there,
OOTB there should be an email option on Incident, in the Context menu of the form, click the 3 dots, there should be 'email' option there:
If you want the option on a different table, you can do the following:
1. Create a UI Action on that table:
1.1. Client = true
1.2. Onclick: openEmailClient()
1.3. Script:
function openEmailClient(){
emailClientOpenPop('PASS_YOUR_TABLE_NAME_HERE');
}
This UI action should open up the NOW email client
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-05-2022 08:51 AM
Hi there,
OOTB there should be an email option on Incident, in the Context menu of the form, click the 3 dots, there should be 'email' option there:
If you want the option on a different table, you can do the following:
1. Create a UI Action on that table:
1.1. Client = true
1.2. Onclick: openEmailClient()
1.3. Script:
function openEmailClient(){
emailClientOpenPop('PASS_YOUR_TABLE_NAME_HERE');
}
This UI action should open up the NOW email client
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-05-2022 08:53 AM
Hi,
You can use the Email option to send a quick email.
Or take a look at old thread - Email client template calling through UI action
Thanks,
Sagar Pagar