How to configure templates in service operations workspace

Vinya Jakkula
Tera Contributor

Hi team,

Please help me how to configure templates in service operations workspace 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Vinya Jakkula 

are you referring to form templates?

if yes then check this

Set up templates in the contextual side panel 

If you are referring to email templates, then check this

Set up email templates in Configurable Workspace 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Getting no templates available.

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@Vinya Jakkula 

did you check the correct table while configuring the template?

are you checking with admin?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader