How to configure the "back-end" service catalog?

Felipe Morais
Tera Contributor

Hello,

I need to configure the "back-end" service catalog (not the service catalog from the portal). But i couldn't figure out where i can configure this.
e.g. remove this "cart" view

FelipeMorais_0-1700471526616.png
Or to remove the "stage" column from the "order status" page

FelipeMorais_2-1700471836947.png


I know that i can configure directly on the catalog item in the Portal Settings for the portal view

FelipeMorais_3-1700472217623.png

 

But i don't know how to hide for the "backend" view of the catalog, does anybody know?

Thanks!

Regards,
FM

1 ACCEPTED SOLUTION

Shruti
Mega Sage
Mega Sage

Hi,

Navigate to Service Catalog -> Catalog definitions -> Maintain cart layouts

Uncheck Request Item Workflow Stage column

Shruti_0-1700472988739.png

 

To update cart view check below 

Shruti_1-1700473042157.png

 

Note: These changes will be applicable for all catalog items

View solution in original post

2 REPLIES 2

Shruti
Mega Sage
Mega Sage

Hi,

Navigate to Service Catalog -> Catalog definitions -> Maintain cart layouts

Uncheck Request Item Workflow Stage column

Shruti_0-1700472988739.png

 

To update cart view check below 

Shruti_1-1700473042157.png

 

Note: These changes will be applicable for all catalog items

Prabu Velayutha
Mega Sage
Mega Sage

Hi @Felipe Morais 

 

What is your requirement or use case?  you want the catalog item to be hidden from all requesters and submitted through integration or automation?

 

I would suggest to update the Available for only Admin role, so that it can be hidden from all the requesters. 

 

PrabuVelayutha_0-1700474084460.png

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers!