how to convert Reference field into Dropdown
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‎07-12-2022 03:38 AM
Hi all,
Please help how to show Reference field as Choice field.
I have followed as per https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/administer/field-administration/task/t_DisplayTheRefFieldAsAChoiceList.html.
but still HCL assignment group appearing as reference field .
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‎07-12-2022 03:48 AM
Hello,
Please click on configure dictionary which is visible in the above screenshot and once you click on it you will see a field called Type change it to "Choice" and save it
Please mark my answer correct if it helped you
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‎07-12-2022 04:21 AM
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‎07-12-2022 04:28 AM
Hi,
Take a look at documentations - Display a reference field as a choice list
old thread - Display a reference field as a choice list
Thanks,
Sagar Pagar
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‎07-12-2022 04:56 AM
in community thread, they sugested to use max_ref_dropdown=300 in attribute field
why 300 ? i have around 1000+ groups , then how it will works ? if we put 300 will it show first 300 groups as per name(a-z) ?