how to convert Reference field into Dropdown

Sironi
Kilo Sage

Hi all,

Please help how to show Reference field as Choice field.

I have followed as per https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/administer/field-administration/task/t_DisplayTheRefFieldAsAChoiceList.html.

but still HCL assignment group appearing as reference field .

find_real_file.png

10 REPLIES 10

Mohith Devatte
Tera Sage
Tera Sage

Hello,

Please click on configure dictionary which is visible  in the above screenshot   and  once you click on it you will see a field called Type change it to "Choice" and save it

Please mark my answer correct if it helped you 

But as per Product Document they didn't suggested to change Type to "Choice"

 

find_real_file.png

Sagar Pagar
Tera Patron

Hi,

Take a look at documentations - Display a reference field as a choice list

old thread -  Display a reference field as a choice list

 

Thanks,
Sagar Pagar

The world works with ServiceNow

in community thread, they sugested to use max_ref_dropdown=300 in attribute field 

 why 300 ? i have around 1000+ groups , then how it will works ? if we put 300 will it show first 300 groups as per name(a-z) ?