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05-10-2019 02:27 AM
Hi
I have catalog item that should create a CR usimg workflow..
If i raise a ritm along with attachement, the attachement should be appear while the time creating new CR using workflow.
Solved! Go to Solution.

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05-14-2019 04:32 AM
Ok, here is the updated script.
if(current.variables.cloud_type == 'GCP Project'){
var service = new GlideRecord('change_request');
service.initialize();
service.setValue('cmdb_ci','2513c8b2db88f204f6ef7016bf961965');
gs.log("assigned_to is "+current.variables.assigned_to()+"--"+current.assigned_to);
service.setValue('assigned_to',current.assigned_to);
service.setValue('u_automation','CRISP');
service.setValue('u_work_characterization',"Normal Change");
service.setValue('category','Application');
service.setValue('u_chg_env','Production');
service.setValue('u_test_except', 'no_llc');
service.setValue('u_classification','Standalone');
service.setValue('u_itil_watch_list','Eldridge_L_Fussell@homedepot.com,ITO_Configuration_Management@homedepot.com,BRIAN_HIGGINBOTHAM@homedepot.com,Nalini_Subu@homedepot.com,JEFFREY_L_MITCHELL@homedepot.com,Brett_Warner@homedepot.com,Barbara_Sanders@homedepot.com,it_security_qualys@homedepot.com,ALVA_JENKINS-HOUSTON1@homedepot.com,JAY_ROGERS@homedepot.com');
service.setValue('u_deployment_environment','Google Cloud Platform');
service.setValue('description',current.variables.u_gcp_project_name +','+current.variables.life_cycle+','+current.variables.workload_description);
service.setValue('u_size','Normal');
service.setValue('u_downtime_required_','No');
service.setValue('u_test_perf','No');
service.setValue('short_description','Google Cloud Platform - New Project');
gs.log("values are "+current.opened_by.getDisplayValue()+"--"+current.variables.opened_by);
service.setValue('u_validated_by', current.opened_by.getDisplayValue());
service.setValue('u_subexperience', current.variables.sox);
service.setValue('u_subexperience', current.variables.pci);
service.setValue('u_subexperience', current.variables.financial_impacting);
service.setValue('u_subexperience', current.variables.restricted_data);
service.setValue('u_subexperience', current.variables.pii_confidential);
service.setValue('ustart_date', current.variables.requested_governance_review_date);
service.setValue('u_project_id', current.variables.project_id);
service.setValue('u_subexperience', current.variables.subexperience);
service.setValue('justification', current.variables.business_justification);
var cr_sys_id = service.insert();
//service.setValue('u_project_id',current.variables.project_name);
//copy the attachments of RITM to the above created CR.
GlideSysAttachment.copy('sc_req_item',current.sys_id,'change_request',cr_sys_id);
}
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05-10-2019 02:32 AM
Hi Nag,
It should be fairly simple:
GlideSysAttachment.copy('sourcetable','sys_id','destinationtable','sys_id');
Read more here: https://docs.servicenow.com/bundle/london-servicenow-platform/page/script/useful-scripts/reference/r_UsefulAttachmentScripts.html
Please mark my answer correct/helpful if it helps you solve your issue.
-Anurag
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09-06-2021 11:45 PM
Thank you Anurag, it works fine.

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05-10-2019 02:36 AM
Hi Nag,
Write a BR on your attachment table (after insert) and then add following condition
if (current.table_name ='sc_cat_item' && current.table_sys_id = "your cat item sys id") {
GlideSysAttachment.copy('sc_cat_item','cat_item_sys_id','change_request','change_request_sys_id');
}
Mark the comment as a correct answer and also helpful once worked.
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05-10-2019 03:37 AM