How to copy attachment from RITM to Change Request when it is created through related list?

[Supriya P]

Hi 

We have requirement to copy attachment from sc_req_item to change_request.

When user submits request with any attachment that attachment should get copied to related change request.

How can we achieve that?

[Raghu Ram Y]

HI @Supriya P 

Follow this link, Perfectly works...

[Ankur Bawiskar]

Hi,

how are you creating CHG?

are you using workflow run script for this?

if yes then you can use this script to copy file

var rec = new GlideRecord('change_request');
rec.initialize();

// set your fields here
rec.description = 'your value';
rec.insert();

GlideSysAttachment.copy('sc_req_item', current.getUniqueValue(), 'change_request', rec.getUniqueValue());

Regards
Ankur

[Supriya P]

Hi Ankur,

We are creating change through related list.

[Ankur Bawiskar · Accepted solution]

Hi,

then use after insert BR on change_request table

Condition: current.parent.sys_class_name == 'sc_req_item' && current.parent != ''

Script:

GlideSysAttachment.copy('sc_req_item', current.parent, 'change_request', current.getUniqueValue());

Regards
Ankur