I am not able to create relationship with CI in CMDB. Below are the steps which I am following:1. Go in Windows Server CI class2. open any CI and click the '+' button in order to add the relationship3. On clicking + sign I am getting below error mess...
Hi, Is it possible to add more information in the below view of approvals.Often there can be 10-15 approvals pending and clients want the option to approve them here with a quick overview of what they are approving. If additional time has been reques...
Hi I need to restrict the data that can be exported by users. I would like only a certain users with specific roles to be able to export data out of the instance. Any suggestions on how to do it. ThanksHarish Kalaiarasan P
Looking for the best way to auto close an Incident after 14 days of being in the state of awaiting user info. We started doing it with an incident inactivity monitor and put the reset conditions to have the incident state be closed. That is not worki...
Hi All , we are facing this issue after we upgrade our instance to London , before London , for variable sets . Name used to be mandatory field and title is not mandatory . But after London , Name is not mandatory and Title is mandatory . There a...
Hi community, Can you tell me the proper way to import Catalog items,variables,variable set and available for and not available for? what is proper way? and What are the steps to import catalog items? Regards, Varsha
Hi Everyone,I'm working on a project where I need to make a REST API call to add an item to the cart and then check out the item. I'm using the REST API Explorer to build the call, but keep getting 400 Bad Request. I thought the sys_id needed is the ...
Hi all So I am trying to figure out a smart and easy way to link to a form, from a knowledge article. I want it to be dynamic, which is why I can't(won't) use the current URL of the form, because it will change slighty when the site goes completely l...
Hi Guys, Any suggestions on how to perform Bulk password reset ?? Any scripts if possible ? Tried a simple script but able to update all the other fields on the user form, but unable to update the Password.
Hi all,I a trying to use this functionality provided by SNGuru i.e Exporting of Related List (https://www.servicenowguru.com/system-ui/enabling-related-list-exports-servicenow/ ). But when i try to achieve this i am getting error in the script part. ...
Hi guys, If a Plugin is associated with a for-fee subscription is it not available in the plugins list on the instance? It seems that we do not have a subscription, but we have Collision Detector Plugin in the list.
Hi All, I have requirement to make attachments Private/Public for example on an incident, analyst want to make 1 attachment as Private and not visible to end user out of total 4 attachments so I need ability to mark each attachment to Private or publ...
I am creating a variable set for each for with the fields Requested By, Requested For, and Requested For Manager. When I create the first field (Requested By) it is a reference to sys_user. I then make an advanced reference qualifier as "javascript:g...
Someone has typed a credit card number into the customer visible notes field on a service request task. We'd like to remove it, either by amending or deleting the note. I've tried following the instructions in this community post: https://community.s...
Hello All, I want to add default filter "Active = true" on sluch bucket in related list (edit members) on sys_user_group table, Can somebody help me to how to add. I have gone thorugh many questions on community nothing worked. I have been gong thr...
