How to copy Favorites from one instance to another

[Marcin Kroszel]

Hello Community,

I am working a lot on my customer's TEST instance of ServiceNow and I do customize my navigation panel a lot with favorites however, I wonder is there is an easy method of copying this personal setting from TEST instance to PROD? 

I want to avoid manual adjustment of data and just copy -> paste it.

These are the favorites bars I'm talking about:

[Harsh Vardhan · Accepted solution]

adding one thread here. 

check the chuck comment. 

https://community.servicenow.com/community?id=community_question&sys_id=0a5031dbdb1d9740852c7a9e0f96...

[Marcin Kroszel]

Thank you, I will check on that!

[Mark Roethof]

Hi there,

The favorites are stored within the sys_ui_bookmark table. Of course, the sys_id of the users should be the same between the instances concerned.

Do note: this is not everything for the favorites! I have to look for it, but for example, you can have favorites grouped in a menu structure like. That's a different table. I have to look for it.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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[Mark Roethof]

And the "sys_ui_bookmark_group" table is needed!

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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