Solved: How to create a report for Request Items - Page 2 - ServiceNow Community

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Hello,

I have to create a report for all open incident tickets that is assigned to my group and has not been updated for the past 72 hours. I have started creating the report, however, I do not see the options to filter the report to show; (1) Assigned to my group, and (2) not update in 72 hours.

Please help.

Thanks

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1 ACCEPTED SOLUTION

Hi Emmanuel,

Click add filter condition and select like the one given in the screenshot below

refer below links for details:

Generating Reports - ServiceNow Wiki

Reporting - ServiceNow Wiki

View solution in original post

20 KB

6 REPLIES 6

Right click any column header of the report.There you have export option.Select it then you have excel option there.

12 KB

Awesome. Thanks