How to create a report for Request Items

[iquita2005]

Hello,

I have to create a report for all open incident tickets that is assigned to my group and has not been updated for the past 72 hours. I have started creating the report, however, I do not see the options to filter the report to show; (1) Assigned to my group, and (2) not update in 72 hours.

Please help.

Thanks

[Ajai S Nair]

Right click any column header of the report.There you have export option.Select it then you have excel option there.

[iquita2005]

Awesome. Thanks