How to create a report on additional comments or work notes not updated in last 7 days
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‎03-21-2021 09:17 PM
I see there is a base report called "Incidents Not Updated for 7 Days", however, I am interested in creating a report on Incidents where there have been no additional comments or work notes in the last 7 days". Any ideas on how to go about creating this type of report?
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Incident Management
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‎03-21-2021 11:13 PM
I believe PA will help
But u can always try this
sys_history_set.list
sys_history_line.list
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‎03-28-2021 02:41 PM
I don't know what this means. I am hoping to do this without having to do any scripting.
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‎03-29-2021 05:10 PM
PA - Performance Analytics which is paid plugin.
sys_history_set.list
sys_history_line.list
These are the tables.
