Requirement: need to auto populate the 'configuration item' variable based on 'caller_id' variable. What are the 'CI's' related to him and need to populate only if caller is VIP. I know it can be done by writing a script include and onchnage client s...
I have created a Single Line Text variable called "Street". It has a max_length=35. If I type (or paste) a value that is longer that 35 characters, it will truncate (as I expect) the string. I have a catalog client script that is setting the value b...
Hi, I have a multi-row variable set and when I add it within a container, it is not showing up on the form. The MRVS shows up if I add it outside the container. Is it a known issue? Is there a workaround so that it shows up within the container?
Hi Everyone, I have an use-case where I need to make the duration to be selected after 15 days from the current date. How can I achieve this? Please help!! Example: If I'm filling this form today, then I want the days from 15 to 29 to be greyed or no...
We want to list of Priority level like (P1 - High ,P2 - Low ,P3 - Critical etc..)
Hi All, we have a custom table which extends the task table and we want the tickets to be shown in My Requests in the portal. For this, I have created record in request_filter table and it is showing up in the My Requests. In our table we were using ...
Hello Everyone, I am new to ServiceNow portal scripting. I have a requirement where I need to set region value to short_description field of "wu_appointment" table. As per above snippet, End user will select the region for the cancellation of an app...
Hi, I would like to apply Risk Assessment on my table - custom table extended from Change table. Unfortunately, I don't know how to choose a table, I have tried to create new record, copy existing one, change it on the list or use Assessment Designer...
Hi Team, Good day!, We have noticed a issue today , That is when an agent hold a ticket in ServiceNow the on hold reason should be populate in work notes (As awaiting requester , Pending vendor ...etc) at the same time of holding the ticket. But it...
Hi All, I need to replace the eval() with glide script evaluator and below is the Script Include used in a Report to pull the records. Script Include: function CRA_Use(js, arg) { var grq_ps = new GlideRecord('pa_scripts'); grq_ps.addQuery('name', js)...
Hi All, Requirement: On the load of the form, it should populate the logged in user name, company, email Id in the variables on the form level, I have written a Onload client script to populate the company and email details but I'm unable to get the...
Hi All, I have a requirement I have a date validation ui policy action running on the catalog item But I want that when the catalog item is raised by order guide then that action should not work. Is there any way to do that? Thanks
Hello Everyone! In my schedule job, there is a condition where if a record is found, then create a single RITM with multiple tasks without using Flow design/Workflow. if not then create RITM per Record. Please help me with this. Thanks in advance!
Hi All, I need to copy approver comments to SCTASK work notes and below is script added to the WF when catalog task is created. I have followed the https://community.servicenow.com/community?id=community_question&sys_id=9e9bcb61db9cdbc01dcaf3231f9619...
I have an easy flow that creates a catalog task for a particular assignment group. I've turned off the OOTB notification (email assigned to group (sc_task)) for this catalog item and want to send an email to the group via flow designer but the email...
