Hi All I am trying to set up the ServiceNow for Microsoft Teams integration in our test environment and having an issue. I have completed the steps outlined in the documentation for single tenant, however one part is missing. In the document related ...
Hi All, The customer ask me to implement a state "pending until" + date field on the incident table and SLA in pause with this state He need this because some request done via incident are not really an incident. Example : install a class room wit...
Where can i find when existing standard change templates are not visible to some users when user selects system type ex: infrastructure while some can see them.
Hello Everyone, I want to thank you in advance for solving my query. I want to map MRVS with an HTML field in the form. I have written the following code but was not able to achieve the functionality. I wrote the following code in the Record produce...
What is the Difference between Unsuccessful Change and Failed Change Close Code in Change Management ?
Hi, When using a custom greeting , type : setup topic. The end and start a new conversation is greyed out. And at the bottom of the box, it does not say "click here to start a new conversation". Please assist. Thank you
Hi All, I wanted to make "Type your message here " field to from Standard Ticket Tab widget to multi line text. Attaching screenshot . Can someone guide to do that ? Thanks ..
I need to create a field type in Time format HH:MM:Sec on a Risk Assessment Form. I Could see only Date or Date/Time. Also I dont have any decimal type as well. Could you please suggest me how to proceed further to achieve my requirement.
Currently SNOW support dragging a attachment link. Our business users wants to drag and drop actual attachment not the link. How can we achieve this functionality in SNOW
Hi, I have tried and failing miserably to create a report that I can add to a Dashboard that shows the following:- No Of RITM awaiting Approval Status is not Approved, Rejected, Completed, Closed By Group Approval - must be able to select the Group A...
Hi All, I am very new to interactive filters I have a report on dashboard, I created a interactive filter(cascadetype) on field priority and when I click apply I am not getting any output My intension is when I select priority-1 then only priority-1 ...
what is script action in servicenow?
HI Folks, I have a requirement where the data for a reference field are present in multiple tables. 3 to be precise Yes, it does not have a same parent nor a new custom table to hold the data can be used. Do we have any viable best option for this. I...
Hi Guys, I need help with retrieving Name from sys_user table. The scenario is, I am importing Headset information into servicenow. The way integration work is as soon as someone plugs in their headset ServiceNow picks up their headset information ...
Hi,In Problem,i have created the one reference field for change request based on if change required is YES and Problem state is resolved then the attached change should display in related list->change request tab.I have written below business rule bu...
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