How to create a report where I can get the State & Assignment Group it is assigned to at one place
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07-25-2023 10:49 AM
Hi,
There is a requirement ,
where in a report we can see the "State" and "Assignment Group" of all the Open tickets at one place.
I have tried Multiple dataset but it not very useful and understandable.
Thanks,
Vaishnavi
5 REPLIES 5

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07-26-2023 05:10 AM
Hi Vaishnavi,
I am afraid this won't be possible.
What I can suggest is that you put your chart in a dashboard and add an interactive filter on Assignment Group, so you will see the chart with the States and will be able to filter on Assignment Group.
Regards,
JP
JP