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How to create a set of dependent dropdown fields (Location, Building, Room) for a catalog request?

vzhang188
Tera Contributor

‎10-08-2025 11:57 PM

How do I create a set of dependent dropdown fields (Location, Building, Room) where the options in each subsequent field are filtered based on the selection in the preceding one, using a lookup select box variable type.

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6 REPLIES 6

NavinAgarwal
Mega Guru
In response to Simon Hendery

‎10-11-2025 11:08 AM

Thank you for sharing your thoughts, Simon. Going forward, I will answer based on my experience on the ServiceNow platform and in my own words only. I only tried to use AI tools to frame my answer, but it may have come across as a simple copy-paste. I will avoid this in the future. I appreciate your input. I started contributing very recently and will learn, grow with collaborative inputs. Apologies for any trouble caused due to this.

Simon Hendery
Tera Patron
Tera Patron
In response to NavinAgarwal

‎10-11-2025 11:39 AM

That's great @NavinAgarwal. Your continuing contributions, and sharing your knowledge with the community, is most welcome and appreciated!

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