"Idea" content type is not appearing in the Post Content widget across all forums.

[Aditya Sakh]

As we investigated in PROD, we found that, In Client portal the "Idea" content type is not appearing in the Post Content widget across all forums. The issue is not reproducible in lower environments, and there’s no history available to check if any changes were made to the content types.

as we found that the Idea content type was active in the forum. 

[TejasSN_LogicX]

hi @Aditya Sakh,

I hope you have compared the widget code and instance options for that widget.

Ensure that the roles or ACLs assigned to the users in production allow creating “Idea” posts.

After updating configurations, clear the cache and try again.