How to create a task as soon as RITM gets generated ?

[Andrew101911]

I Need to create a Task after the genration of RITM , please help !

[mattystern · Accepted solution]

Hi @Andrew101911 

Your inquiry is quite vague. Generally, if you're creating Requests, these generate RITMS which then create tasks. If this is what you are doing, check out Flow Designer. Flow Designer documentation here.

-Matt

[mattystern · Accepted solution]

Hi @Andrew101911 

Your inquiry is quite vague. Generally, if you're creating Requests, these generate RITMS which then create tasks. If this is what you are doing, check out Flow Designer. Flow Designer documentation here.

-Matt

[Riyaz Ali Moham · Accepted solution]

Hi @Andrew101911 ,
You can do that using the workflow, add the 'Create Task' block in the workflow and then attach that workflow to the catalog item's record in 'Workflow' field of 'Process Engine' section.