how to create an Incident (Monthly) Month End CSAT Survey report as follows: Percentage By month of each questions answered of the overall surveys received

[C_S3]

Can someone please help me regarding this query?

how to create an Incident (Monthly) Month End CSAT Survey report as follows: Percentage By month of each questions answered of the overall surveys received

[Taranjeet Singh · Accepted solution]

Hi @Chandni Shah ,

1. You can create report on Metric Result Table

2. Type of the report could be pie

3. Group by Metric.Question

3. Add below conditions to filter data:

Metric.Type is your Survey Name.

This would give you the data you need. 

Taranjeet 

Please mark reply as Helpful/Correct, if applicable. Thanks!

[C_S3]

Hello @Taranjeet Singh ,
Thank you for your response. Can you tell me how can I divide the data of the report based on the below given fields for every month?

[Taranjeet Singh]

@Chandni Shah , What are these fields? looks like something customized

[C_S3]

Hello,
Thank you for your response.
Can you tell me how can I get the report in below format?