Hello! I am trying to write a client script to work in the Service Portal that doesn't allow a user to submit the catalog item without an Excel file attached. I've seen some community posts on this and they all say to use g_form.getUniqueValue() and ...
Gertting below error while creating request in servicenow through REST API integration using Cart API: {"error":{"message":"Mandatory Variables are required","detail":""},"status":"failure"}> Not sure why. Third party is sending the Payload in below ...
Hi i need to copy field display value of a reference field parent_incident to u_parent_incident(String field). Kindly check the script which doesnt work and suggest function onLoad() { var tes = g_form.getValue('parent_incident') ; //reference...
I have a table that is an extension of the CMDB_CI table. I want auto numbering to exist. When I try to do this auto numbering always skips by a one number. Why is this is the case and what can I do about it?
Hi All, I have created one importset table through "load data" . That import set table i have used in my transform map scripts. now i wanted to capture that importset table with all fields,dictionaries and labels.. Queries 1. If any custom table that...
How do you manage your data centers? Giving the mixture of Cloud approaches with Public, Private, Hybrid and consuming SaaS applications/services, the matrix is even more complex now. Managing and understanding the services you have, who or how they...
Hello All, I have requirement to show message in schedule section of change form.,in schedule section there is already a message and i have to show another message like existing. I am sharing a screenshot. Please check. Regards, Manjusha Bangale...
I've started customizing new data source imports for our SCCM integration, such as querying v_GS_PHYSICAL_MEMORY to create the Memory Modules in ServiceNow. However, we I added it to the OOB Scheduled Data Import, it keeps getting skipped over. There...
How can I show some extended table fields in the "Available" side of the slush bucket in Personalize List? I can Configure > List Layout and add them and they then show up for users in Personalize List on the "Selected" side of the slush bucket. If t...
Hi all, In my catalog form I am writing onLoad() client script. When requested for is empty all other fields are hidden but the form shows spaces for those fields. Can anyone please help me how to remove these,
Hello, We have 3 Errors that are displayed uninterruptedly in our dev platform, we don't know what the root problem is..Those are the errors:Table name cannot be null: java.lang.IllegalStateException: Table name cannot be null: com.glide.db.TableDes...
We are just configuring Service Now and going live in the next month, I am being told that Parent/Child feature in Incident Management is ONLY to be used if we are not implementing Problem Management. I am being advised that because I am implementing...
var gr = new GlideAggregate('sn_hr_core_task');gr.addEncodedQuery("active=true^parent=" + current.parent); gr.addAggregate('COUNT');
Hello, Is there a way to suppress email notifications for the person updating a record? For example, if I am on the Watch List for a Incident and I post a Work Note, I know I just made an update, is there a way to suppress the email notification only...
Hello,Is it possible to call a Mail Script out of another Mail Script?Let's say I want to execute a Mail Script based on the calculation of another Mail script and I want it to be executed only at specific conditions. I am not able to do this decisio...
