How to create new ticket in ServiceNow from UI

[braj1999]

Hi,

I am trying to create ticket in servicenow from UI but not able to see any options for it. I am able to create incident, asset etc but not sure how I can create tickets. Also If I try to create ticket using Table API, it works fine for me.

Please share any pointers on this.

Thanks,

BrajMohan

[Deepak Kumar5]

Can you attached Screen-shot ?

[braj1999]

I am not sure of which screen I could share screenshot not sure if this one would help

[Deepak Kumar5]

There are no any Out of the box table is present named Ticket. This much be any custom table.

Add a scree-show if you can open any existing Ticket record.

[braj1999]

here we go.

[Deepak Kumar5]

Cleck on hader and copy the table name.

/nav_to.do?uri=incident.do?sys_id=68503446dbe72200522a793ebf96198a

Then in left navigation ,type table_name.LIST and press enter. Check if new button is there or not.

if not then open ACL and check for name table_name for Create.