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Envio de Arquivos - GLPI

Pessoal, boa tarde! Estou com um problema para enviar anexos da plataforma ServiceNow para a plataforma GLPI. Pelo POSTMAN tudo funciona as mil maracilhas, mas quando tento fazer de forma interna no ServiceNow, o arquivo até chega do outro lado, mas,...

Telecom billing in ServiceNow

I'm interested to know if anyone is doing telecom billing in ServiceNow - particularly having replaced Pinnacle or MySoft.

dan_cooper by Kilo Contributor
  • 8953 Views
  • 37 replies
  • 4 helpfuls

ACL on flow designer

I want to make the sys_hub_flow table (flow designer) editable to only applied filtered records (Application is xyz) to the specific users and not other records that users able to edit

Resolved! Flow Designer - "Look Up Records" Multiple approvals issue

The goal is to have a flow run daily on the sys_user table, pull in those that have account expiry within 2 weeks and ask for approval. Upon approval/reject, it should open a task to remove/renew the account. I have the below flow built but it only s...

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Anthony16 by Tera Guru
  • 967 Views
  • 4 replies
  • 0 helpfuls

Resolved! RITM data from item variables shows empty in Agent Workspace

Hi community.  I have an issue with the agent workspace where the RITMs do not have variable data from the catalog item. In the platform view this works fine but not in Agent workspace, which is used by the client's end users. This is affecting all S...

GeorgeCV by Tera Expert
  • 1737 Views
  • 8 replies
  • 1 helpfuls

Variable set reference

 I have created a variable set variable 1 is of "reference" type referencing sys_user_group and variable 2 is  a "list collector" referencing variable 1.2 queries here1. The second variable is still listing ALL users immaterial of which group is sele...

Sooriya3 by Giga Guru
  • 417 Views
  • 2 replies
  • 0 helpfuls

Resolved! Flow Designer Logic

In Flow Designer, I have a logic to implement and Im looking for the right way to implement In HR Case, there is a list collector field refers to user tablein the flow, I create a task for each user in the field. For example, there 3 users selected i...

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Sruthi17 by Mega Sage
  • 708 Views
  • 3 replies
  • 1 helpfuls