How to create Problem task automatically?

Basha4
Tera Expert

When we create problem record that time automatically create problem task records

7 REPLIES 7

The SN Nerd
Giga Sage
Giga Sage

You would do this by creating a Flow in Flow Designer.

Perhaps if you give more specific requirements we can be of further help?

Learn more about using Flow Designer here.


ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

plz tell me the process how we create problem tasks

 

You create a Flow with a trigger of 'When record is created'.

Then, you create Create Record actions to create Problem Tasks with a parent of the Triggering record.


ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

suvro
Mega Sage
Mega Sage

You can achieve this using workflow,

Use Create Task activities to create problem task