How to delete an On-Call Calendar?

KNVAD · ‎07-09-2025

Release Version: Xanadu

I am trying to figure out how to delete two On-Call Calendars but the only information I can find is outdated and does not apply currently.

GlideFather · ‎07-16-2025

Hi @KNVAD please refer to following tables:

Schedule
- [cmn_schedule]

Shifts
- [cmn_rota]

Both with the chance to delete records that you need. Please confirm that you were able to delete it as per required and if possible accept my response as solution for future references. Thank you

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View solution in original post

Dr Atul G- LNG · ‎07-09-2025

Hi @KNVAD

Any screen shot?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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KNVAD · ‎07-09-2025

I apologize - I have added a couple of screen shots

Dr Atul G- LNG · ‎07-09-2025

Hi @KNVAD

https://www.servicenow.com/community/itsm-forum/how-do-i-delete-a-on-call-schedule/td-p/556383

https://www.servicenow.com/community/itsm-forum/how-do-i-delete-an-on-call-schedule/td-p/810353

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0752449

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

GlideFather · ‎07-09-2025

@KNVAD Navigate to the on-call schedules, select and delete.

if you cannot find it or not having sufficient rights, we can start from that. Please provide more details

———
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */