how to delete that cloned script include
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07-03-2024 05:16 AM
Hi,
I have duplicate the script include as shown in below but which i duplicated that script include is also not editable so how to delete that cloned script include.
Can anyone help on this, It will be usefull.
Thanks!
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07-03-2024 05:39 AM
Are you in the correct scope? Do you have 'Delete' privileges? Check the ACL's for that.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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07-03-2024 05:39 AM
Hello @mania ,
1. Have you save the record of duplicate script include? please check that by refreshing the list.
2. If the Script Include is not editable, it might be locked due to system restrictions or permissions.
3. Sometimes, script includes are locked due to being part of an application scope or other reasons. Ensure you have appropriate permissions to modify it. If you're unable to edit it, you might need to contact a ServiceNow administrator to unlock it for you.
Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!
Thank you!!
Dnyaneshwaree Satpute
Tera Guru