How to download the image from catalog item ?

SK36
Tera Contributor

‎09-12-2022 01:20 AM

I just want to download the image of catalog item in JPG format. Is this possible?

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4 REPLIES 4

Murthy Ch
Giga Sage

‎09-12-2022 01:27 AM

Hi @SK

Add the JPG attachment to the catalog item.

Now In description field click on Insert/Modify link you can see the image like below:

find_real_file.png

Now select type as attachment you can see the attached attachments in drop down. When user clicks on it it will download the image.

 

Thanks,

Murthy

 

Thanks,
Murthy
Preview file
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SK36
Tera Contributor
In response to Murthy Ch

‎09-12-2022 01:57 AM

Thanks for your response.

But I just want to download the image mentioned in screenshot.find_real_file.png

 

Preview file
78 KB
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Vinod Kondagad1
Tera Contributor

‎06-13-2024 10:28 AM

Hi All,

I was facing same issue can someone give solution to above one.. How to download the image of catalog item.

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Yaraslau
Tera Guru

‎08-14-2024 11:30 AM

  1. Copy attachment to Incident 

 

GlideSysAttachment.copy('sc_cat_item','sys_id','incident','sys_id');​

 

  • Find new attachment in 'sys_attachment' table
  • Remove 'ZZ_YY' from the begining in 'Table name' column
  • Download attachment from Incident record

 

 

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