Solved: How to edit Preview Icon. - ServiceNow Community

Hey Developers,

I was wondering how to decide what can be view when clicked/Hover over preview record Icon on User , ITSM Module , KB etc..

Please suggest how I can edit this & display data which I would like to .

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1 ACCEPTED SOLUTION

Hi,

You need to configure sys_popup view for the tables.

https://community.servicenow.com/community?id=community_question&sys_id=ce8a249bdb6ca308200f0b55ca96...

https://snprotips.com/blog/2016/1/19/using-syspopup-view-to-customize-flyoutpopup-info-on-reference-...

https://www.youtube.com/watch?v=v73wM0ya0m0

Thanks,
Anil Lande

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2 REPLIES 2

Hi,

You need to configure sys_popup view for the tables.

https://community.servicenow.com/community?id=community_question&sys_id=ce8a249bdb6ca308200f0b55ca96...

https://snprotips.com/blog/2016/1/19/using-syspopup-view-to-customize-flyoutpopup-info-on-reference-...

https://www.youtube.com/watch?v=v73wM0ya0m0

Thanks,
Anil Lande

Hi Anil,

https://www.youtube.com/watch?v=v73wM0ya0m0

This helped.

Thank you