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Allow certain users to update State field from List

Hello everyone,  Someone created a custom ACL allowing list edit to all tables for users with admin role. Now, I need to allow users with change_admin role to update state field on SCTASK from list view. Either the SCTASK list or the related list und...

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Resolved! ACL not working on field

Good morning all, I've been tasked with locking down our short description on the incident form and so opted for an ACL to do so. When I set the ACL to work on the DESCRIPTION field it works perfect. If the incident is new, then you can edit it but t...

Darren22 by Tera Expert
  • 2320 Views
  • 4 replies
  • 2 helpfuls

Resolved! how to find number of incidents

Hi,  My doubt is how to find the count of incidents created in the last 5 min?, is there any way(filter or script) to find the count ?if there is any kindly let me know. Thanks, Datta.    

Auto numbering for Catalog item Variable

Hi, I am trying to create a variable called 'Asset name' for a catalog item. I have created a single text type variable with Default value javascript:getNextObjNumberPadded(); I am now getting a value 'Variable0010000' Now i want to replace the prefi...

Syed Ahmed2 by Tera Contributor
  • 846 Views
  • 6 replies
  • 0 helpfuls

How to display records in a related list based on a condition ?

Hi All, I have created a relationship between incident and problem. This will give the list of the problems with the same CI and that has atleast 1 major incident attached. This relationship has been added to the related list of the Incident form. ...

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Ritesh26 by Tera Contributor
  • 2490 Views
  • 5 replies
  • 2 helpfuls

Resolved! How to add style to number Field

hi everyone, Add the style to number field if records are created today those records are visible in green color. if records created in yesterday and day before yesterday that records shown as blue color. and remaining records are shown in red color....

MID-SERVER MEMORY FAILURE

Hi, A defect that is related to the H2 library database update which was included in the ServiceNow recent patching program has just been identified. This defect causes a memory leak on Mid-server, impacting the ability to run discovery. When the mem...

Austine by Tera Contributor
  • 559 Views
  • 1 replies
  • 1 helpfuls