How to edit Standard Change Templates?

Mussie
ServiceNow Employee

Hi Guys,

I am unable to edit standard change templates directly. I tried tweaking the ACL's on the below tables to no available?

- std_change_template

- std_change_record_producer

Any idea how I can edit the records without going the edition process (i.e. Modify template UI action)?

https://dev*****.service-now.com/nav_to.do?uri=std_change_record_producer.do?sys_id=92b8544047810200e90d87e8dee490b0

find_real_file.png

Regards,

Mussie

11 REPLIES 11

Good decision :). I too thought it was too complicated.

Also can you mark it answered so that this thread will be useful for others in future.