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Survey Overview dashboard

We have a requirement to create a Survey Overview dashboardI want to include following reports:Survey ScoresSurvey Scores by Category (where the category is task.service)Regional Survey SubmissionsTop Survey ProvidersSurvey Score TrendsSurvey Submiss...

Resolved! Business Rule to update the sc_task sate based on conditions

Hi , I have below requirement , where i need your help(I tried but did not work , so seeking help here):Process One: Create a BR 1. IFRequested for's Company does contain "INDIA"&Item requested is eitherABC  or  XYZ&Short Description says "Software L...

Bindhu1 by Tera Contributor
  • 597 Views
  • 3 replies
  • 1 helpfuls

SLA Not Pausing on Holidays in 24x7 Schedule

Hi experts, I need your help. I created a 24×7 schedule that excludes Indian holidays. I added a 24×7 schedule entry and created another schedule named 'Indian holidays,' which I set as a child schedule. I then created an SLA definition. Everything w...

Not able to edit Flow Designer

In dev instance i am not able to work on Flow designer, Once creating it is going to read only mode and showing the below error. I have admin in Dev but still not working is there any other role required for working in flow designer?

Pallavi_G by Tera Expert
  • 972 Views
  • 1 replies
  • 0 helpfuls

Advanced Relationship

Hi All, Can someone explain or give some examples on apply to and query from script section in advanced relationship?Below is my requirement.1. I have configuration item reference field in the plan[sn_bcp_plan] form. and it will list only Business se...

Yashaswini3_0-1683280899041.png
Yashaswini3 by Tera Contributor
  • 889 Views
  • 1 replies
  • 0 helpfuls