How to enable variable editor for Service Request

Madankumar N1
Tera Contributor

Hi 
We have requirement to enable variables to on request form 

Created formatter for sc_request table but it is not showing variable details on service request

10 REPLIES 10

Ct111
Giga Sage

Hello,

entire process is explained here for adding variable editor on catalog . Plz check

https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-management/concept/service-catalog-variable-editor.html

 

 

Mark my ANSWER as CORRECT and HELPFUL if it helps

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

So you want to show RITM variables on REQ form?

but why? there could be multiple RITMS under same REQ

If you still require then check below links

Add Variable Editor to Custom Table

Variable Editor fields Query

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Madankumar N 

Did you check the links I shared?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Yes 
one link tried but not working 
another one already they implemented what i required but they didn't updated how they implemented