How to escalate the approval to another person if the approval is not done within 72hrs through flow designer.

Report Inappropriate Content · ‎07-21-2022

This requirement is for service catalog.

Muralidharan BS · ‎07-21-2022

Hi There,

In the ask for approval section, we have an option called "Due date", you can choose "Cancel" and set a relative start date like below, it will wait for 72 hours and cancel the approval and trigger the next approval to the other person.

Thanks

View solution in original post

Muralidharan BS · ‎07-21-2022

Hi There,

In the ask for approval section, we have an option called "Due date", you can choose "Cancel" and set a relative start date like below, it will wait for 72 hours and cancel the approval and trigger the next approval to the other person.

Thanks