How to extract the order guide variables into description of the sctask?

[Naveen Kumar]

There is a field on the order guide 

• Hiring Manager

I want this field in the description of the sctask.

How to I set the description using the workflow?

[Musab Rasheed]

Hello,

You need to create variable in catalog item and for Order guide variable you need to check 'Cascade' option then you can copy to sc task using simple below code

task.description = current.variables.variablename

Check threads

https://community.servicenow.com/community?id=community_question&sys_id=97166df8db0c2c546621d9d96896191a

https://community.servicenow.com/community?id=community_question&sys_id=f33287addb98dbc01dcaf3231f961915

Regards

[Naveen Kumar]

hi,

The variable is on the order guide.

Do i need to create the variable on catalog item also.

[Musab Rasheed · Accepted solution]

Yes, same name as that of variable name in order guide, also check 'Cascade' checkbox to true in Order guide form, links I have given has information

Please hit like and mark my response as correct if that helps

Regards