How to fetch Catalog task variables in email script for resquested item notification

[RajC59005800307]

Below script helped me to achieve this

(function runMailScript(current, template, email, email_action, event) {

    // On sc_req_item, 'current' IS the Requested Item.

    // We don't need a GlideRecord lookup for 'item'.

    var closeNote = current.close_notes ? current.close_notes.getDisplayValue() : "";

    var set = new GlideappVariablePoolQuestionSet();

    set.setRequestID(current.sys_id); // Pass the RITM SysID here

    set.load();

    var vs = set.getFlatQuestions();

    if (vs.size() > 0) {

        template.print("<hr style='width: 98%;' /><p><b><u>Task Details</u></b></p>");

        // Only print Close Notes if they aren't empty

        if (closeNote) {

            template.print("<p><b>Close Notes</b>: " + closeNote + "</p>");

        }

        for (var i = 0; i < vs.size(); i++) {

            var variable = vs.get(i);

            var label = variable.getLabel();

            var displayValue = variable.getDisplayValue();

            // Logic: Don't print empty variables or 'false' (empty checkboxes)

            if (label && displayValue && displayValue != "" && displayValue != "false") {

                template.print("<p><b>" + label + "</b>: " + displayValue + "</p>");

            }

        }

    }

})(current, template, email, email_action, event);