How to find schedule job which are updating on change request

[ak49]

I have change request where in the work note system is updating the status so that is the schedule job so how we can find the correct schedule job which are updating in the worknote. 

[AnubhavRitolia · Accepted solution]

Hi @ak49 

Open the list of Scheduled Script Execution [sysauto_script] table.

Add below condition in the filter to see all the Scheduled Jobs which is have 'change_request' in script:

From the Filtered records, find out the Scheduled Job you are looking for.

[suvro]

Search the scheduled job table with name *change

See how many scheduled jobs are written for change management. One of them is your culprit. Or you can use code search facility in servicenow studio search in all applications to find any specific keyword in codes

[raycallan]

Hi @ak49 

Can you provide details of the scheduled jobs as that is where you will need to make the updates.

Are you saying that you have more that one scheduled job updating the working notes when it runs. If that is the case, Can you not updated the script for each scheduled job to have the Job Name included in the comments

Ray

[ak49]

Hi Raycallan,

I got the solution and  Anubhav has provided me.