How to flash addinfo message from business rule
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08-07-2023 12:58 AM
Hi Team,
I want flashes info message on sc_req_item table for particular item "Wifi access" and stage in "requested" and I have to provide particular KB article KB0025454 link in info message and I have to hide comments field from business rule??
How can we achieve this please help me here?
Thanks
1 REPLY 1

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08-07-2023 01:23 AM - edited 08-07-2023 01:24 AM
Hi you can write a before insert/update BR.
cond:
Item is your catalog item
under Action . you can insert article link using insert link html editor
Regards
Harish
Harish