How to get a simple report off the sys_journal_field table
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08-28-2019 07:35 AM
I wanted a daily report in the form of a line graph by hour of the day to that would show the count of journal entries per technician in my department. However, it doesn't look like you can create such a report from this table. Is there a way to do it?
If not what is the alternative to be able to look at when the most work is being done. I can't use the incident updated by field or timestamp because that is over written with every update so it only shows what it was at that point in time.
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12-15-2020 04:35 AM
Hi,
The link you shared does not have sys_journal table in it.
so does that mean we still cannot create reports on sys_journal table and we need to use a database view.
Also one more question, If we provide access to the sys_journal table we can create reports? I assume it is not a best practice to provide access to sys_journal .
Thanks!
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12-15-2020 04:43 AM
Hi,
you will have to add that table in that system property value if not already present
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader