HiOur version of instance is Tokyo instance was working fine till last night from morning on wards Whenever I we tried to create new change the change landing model didn't take us to the form. PFA of the image please give resolution for this change l...
Hi, I can view CI class manager and the existing health inclusion rules. But i don't have access to edit them and add recommended fields. What kind of access will be required for me edit the rules? Thanks,Shilpa
Hi , As a Servicenow Approver, When approving or rejecting on the SP, I would like the labels to reflect based on the rejection or approval. When approving, it should be a green label, when rejecting it should be red I have attached the screenshot on...
Hi,I have a Requirement like if the User having admin Role then he/She can only able to see the Specific fields in the Preview the Record. Can any one help me how can i achieve this . Thanks in Advance.
Hello Experts,Scheduled report is unable to export more than 10k rows. Where to increase the size?
Hi, i am not sure why this error in coming and how can we remove it. is there any other way to call if condition please let me what have i done wrong. PFB screenshot for reference.
We have integrated Servicenow with MS Teams. Not using virtual agent, just live agent chat functionality we are using. Functionality was working perfectly fine before clone. But after clone when trying to initiate a chat, we are getting an error "Inv...
Hi All, I have a question regarding the Short Description field on our Standard Change, it is a read-only field as soon as Standard Change has been selected. I have seen a couple peoples Discussions about this on the forum but nothing has helped me w...
I need interview questions on "Reports and Dashboards" and "update set"
Hello! I am trying to make a specific dashboard/report where I can gather records for problem determination. The filters are already working now, but I'd like to know if I can share/export them to a dashboard with a search bar or something. Is this ...
I have added the discuss button on the incident form in Service Operations Workspace and have been following this KB Article KB1213249 to configure the discuss button.But even after performing the mentioned steps, the discuss button doesn't work. I h...
Hello SNC,Greetings. This takes me to two different portals. I certainly know what sp is. But what this ssp is for? I see this first time. Sorry for being blind onto gather knowledge on ssp until now. But can someone help me to understand the key dif...
Hello All, We have a requirement to fetch the users and groups from the mainframe system and populate in the servicenow table. We are trying to establish the SSH connection to pull the text files containing users and groups from the mainframe system....
How to get the sys_id of a current request in an ui action which is running on the task table? Thanks,Vaishali
i created notification script and added in email template but is not showing when sending email. i am unable to find the issue. Can you please help Notification Script (function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ templat...
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