ServiceNow Integration with SAP GRC (Access Control)
Need to integrate SAP GRC (Access Control) with ServiceNow SR Module. Could somebody help in how to proceed with same or have some documentation on same?
Forum Posts
Incident Fixed By Change Related list in change request form
As an ITIL account when i try to add multiple incident records in Change request via "Incidents Fixed By Change" . I am una ble to add those incidents. But if I open incident and add change in incident i am able to add change. Need help on this. Why ...
Make fields mandatory when SLA breached on incident form
Hello All , I have one field 'sla breached reason' field on incident field. this has to visible and mandatory when "SLA breached and Incident state changes to resolved" If sla not breached this field doesn't want to show. kindly help me the code for ...
Resolved! We have an existing create incident inbound email action--I added a new email address and get an err
We have a create incident inbound email action that has been working fine.I created a new user with a new email address to add to the action, and that one is not working (the original ones continue to work).Below is the script with the part that I ad...
How to display milliseconds in logs?
The sys logs, (warning, error, all) only display the created date in seconds. The problem is, there are a lot of activities that then are grouped in the same second, and I lose my order of operations making troubleshooting a whole lot more difficult....
How to make Attachements Private or Public.
Hello, I have a requirement to make attachments to a form as public or private. I have added a checkbox on attachement form named "Is Private file".At the time of attachement if I check the check box, this attachement is private and should be visibl...
Resolved! changing the view of type head search on portal
@jaheerhattiwale Hi Jaheer,Need help,Whatever we have added type head search(PFA 01) on the header of the portal need to change the view as per the given attachment i.e 02. this search taken a reference from the hotstar page. Please guide me what ar...
Resolved! How to add new fields only on catalog task. Please help me on this
Add new fields in the TASK section. Decision -> dropdown (options: Approved, Partially, Rejected) - mandatory. Rejection reason -> only visible when option rejected is selected in the above - free text field single line - mandatory - help text Provid...
How to add Dashboard on Homepage, On Homepage if click Dropdown and search the Dashboard the Dashboard is not getting? Please Help on this.
On Homepage if click Dropdown and search the Dashboard the Dashboard is not getting
Resolved! Function to determine if IP is in CIDR network?
Is there an existing script class I can use to determine if an IP address is in a given CIDR range?Basically I want to make a call like: isInCIDR(ip_addr, cidr) and it returns true or false. I'd like to do this without first converting CIDR to range ...
Resolved! What is difference between SOAP and REST API.
Hi, What is difference between SOAP and REST API. I have gone through many documents but didn't get it. Can anyone please tell me important difference between SOAP and REST API. Regards, Nivedita
Why are there no records returned from a reference field when I know there are records in the referenced table?
We have a Location field on our Catalog Task form that is a Reference Field to the Locations table. When you click on the magnifying glass and the pop-up window comes up, no records are displayed, as if the table were empty, but it's not, there are o...
fields should be mandatory in Angular ng-template
Hello community leadres, We have created one "Angular ng-template" under the widget to show some pop-up while approver approving the request from serviceportal.This pop-up is to enetring some values before approving the request. Below is the code tha...
Resolved! How to create release tasks based on selected assignment groups ?
Hi All,I have a requirement in Release form. We have a list collector variable and it contains few groups. When a release is created with any of these groups, a task should get created.If the user selects all the groups, tasks should get created for ...
Resolved! Change request planned start date and change task due date validation
Hi ServiceNow Folks, We have a requirement, We have two fields on change request 1) Planned start date 2) Planned End dateand we have one field on change task - Due Date Qus1: -- Whenever the planned start date(change_request field) is less than Due...
