Please help me with Best practices for HAM and SAM or any document?

amitkishore
Giga Contributor

Please help me with Best practices for HAM and SAM or any document?

1 ACCEPTED SOLUTION

joehehle
ServiceNow Employee
ServiceNow Employee

Hi - Here is the SAM white-paper that talks about best practices and the SAM discovery questionnaire that will give you a good foundation to start with.

 

Hope this helps... Joe

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joehehle
ServiceNow Employee
ServiceNow Employee

Hi - Here is the SAM white-paper that talks about best practices and the SAM discovery questionnaire that will give you a good foundation to start with.

 

Hope this helps... Joe

Thanks for the docs!  Is there a SAM Process Guide in Word Doc format?

Software Asset Management (SAM - Pro)

 

Check out this video, it will clear all your doubts and help you to understand Software Asset Management (SAM - Pro) in details.

Link: https://www.youtube.com/playlist?list=PLIGcZxQaeEoh0bObsaDpMeYk2N2QXAtBK

It will help you resolve below queries:

  • SAM Offers / Challenges
  • Deep Understanding about SAM Terminology
  • IT Assets & Configuration Items
  • IT And Software Asset Lifecycle
  • SAM Optimization Checklist
  • Plugins For Software Asset Management
  • Software Entitlement
    • Software Entitlement Import
    • Benefits of using software entitlements
    • To download to entitlement import template
    • Entitlement Import Process
    • Entitlement Import Errors
    • Entitlement Review and Clear Errors
  • Software Asset Management (SAM) Lab
    • Play with SAM Roles
    • Upload Software Model/ Product Catalog
    • Various way to do Normalization
    • Creating a Custom Products
    • Reconciliation
    • Understand Entitlement Metrics
    • Software Usage
    • Reclamation

amitkishore
Giga Contributor

Awesome! Many many thanks Joe.

 

Regardm

Amit