How to get action name in a Business Rule (Server Side script)

[harinalamalapu]

I know 'g_form.getActionName()' can be used in client-side script to identify the action name, what is the equivalent command on a server-side script ? I will need to identify the action that triggered the business rule to add a condition (on the business rule condition field or the script) based on that.

[Mihir Mohanta]

Use current.operation() function to get the action name in server sided script.

Please go through below link for your reference.

Scripting in Business Rules - ServiceNow Wiki

Thanks,

Mihir

[harinalamalapu]

Thank you Mihir for your quick response. I used the 'current.operation('copy_change_request')' in the following context and found it returned null. Any thoughts?

I am implementing a Business Rule as discussed in the question - Point Create New to Record Producer. I am adding a condition in the business rule (when action='copy_change_request') to not to redirect to Record Producer when the 'Copy Change' (It also creates a new Change but copies from another change) is the UI Action or the Trigger.

[Pradeep Sharma]

Hi Hari,

current.operation(): // It retrieves the current operation being performed, such as insert, update, delete, etc.

In your use case you have to identify the field you want to decide the action upon.

[harinalamalapu]

Thank you Pradeep. I will need to identify the event causing the new record being created on the change and handle accordingly. In this case, I need to identify the 'Copy Change' UI Action as the trigger creating the new change. Do you have any thoughts on how to achieve this ?