Number only variable in service catalog
Hi, I have a requirement to enter a number ONLY in the value section of a variable. Which variable type of the service catalog will allow it? Regards Suman P.
Forum Posts
Resolved! Validation on the value entered in Single line text field
Hi Experts, Can anyone help with the below requirement ? While entering ay value in Single line text of a catalog item. If that contains a word call "NCX" at any place then we should display an error stating NCX VM is not available. Example: 7878ty-N...
Resolved! Guided questions for end-users to determine the priority of an incident/problem/change
Hi, Is there any way for end users to set priority of an incident/problem? Would there be any question/option that will allow end-users/requestor to respond to a set of questions/criteria that will determine priority similar to Risk Assessment in CM...
Resolved! Read only Protection Policy ACL
I have an ACL which protection Policy is "read only", so which role is required to edit/delete this ACL.
Maximum size limit for outbound REST Payload, also size limit for outbound Attachments using REST integration
Hi, please help me with the below queries 1. How can we check the maximum size limit we have for outbound REST Payload in our servicenow instance, is there any systme property with this value. 2. Is there any restriction at servicenow instance level ...
What is difference between Global Business Rule and Script include.
What is difference between Global Business Rule and Script include.
make URL hyperlink show INC number.
So, I've added a field to the incident table called URL, which is of the URL type. We would like this field to be a hyperlink to the incident itself when it is exported to an excel document. I have the hyperlink portion of this working fine, but it w...
How to add a cancel button for incident ticket in service portal ?
How can we add a cancel button under actions below the resolve button in service portal? can anyone help me for this how to add this where can i add code and how to add ?
Resolved! When we checked the Radio Button Want to redirect to other page in other window
Hi, We have 3 radio buttons in a form, whenever I checked the 3rd radio button then it should be redirected to a page in other window is it possible, if yes please help... Thanks, Asish
Field validation: Regular Expressions : Stop Invalid Characters
Hello All, I have a requirement where I need to validate a field in service catalog. It shouldn't allow special characters as '`~!@#$%^&*()|+=?;:'",<>{} []\/ Also it shouldn't allow \W = Anything that isn't a word character (including punctuation etc...
SLA was not seen under Task SLA for particular user
I had some SLA's on HR task table.Where the user cannot be able to see them under Task SLA, Where as admin can see them,Please advice what can be the cause for this?
SLA Management Best Practices
I can't locate any videos, webinars or documentation outlining best practices for SLA Management. Does anyone have something that I'm missing?
Resolved! Flow Designer over Business rules
Hi Team, I have read ServiceNow really recommends everyone to use flows over Business rules whereever possible. Can someone explain what is the major advantage? Additionally is it okay to have multiple small flows running on a table just like we crea...
global variable and global function in script include.
Hi , All Can any one tell me how can i define global variable and global function in classless script include so that i can use that in another script include and scripts. Thanks
when the P1 Incident is raised Need to send Teams bridge URL and password details from the Major incident notification
HI All, I have a requirement like when the P1 Incident is raised i am sending one notification with all the information of that incident. My requirement is like, I need to send new Teams bridge URL and password details in the same notification. Can ...
